The Star Alliance is the world's largest global airline alliance, headquartered in Frankfurt am Main, Germany, and led by current CEO Mark Schwab. It was founded on May 14, 1997, its name and emblem represent the five founding airlines (see the five airlines in the history section). Star Alliance has since grown considerably and its current member airlines are Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, All Nippon Airways, Asiana Airlines, Austrian Airlines, Avianca Holdings, Brussels Airlines, Copa Airlines, Croatia Airlines, EgyptAir, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, Swiss International Air Lines, TAP Portugal, Thai Airways International, Turkish Airlines and United Airlines. Avianca Brazil, as a subsidiary of Avianca (who is already in Star Alliance), is due to join the Star Alliance in the second quarter of 2014. The current members have more than 18,000 daily departures combined. These flights reach 1,269 airports in more than 192 countries, with an annual number of 637.6 million passengers.
Membership history[]
1997–1999: The first three years[]
On 14 May 1997, five airlines from three continents – Scandinavian Airlines, Thai Airways International, Air Canada, Lufthansa, and United Airlines came together to launch Star Alliance. The newly established alliance selected Young & Rubicam Advertising to increase awareness of the new alliance, with a budget of $25 million, (€18 million). The five airlines shared the traditional star logo from the beginning with the five points representing the five founding airlines. The alliance also adopted their first slogan "The Airline Network for Earth", with the goal to have "an alliance that will take passengers to every major city on earth".
VARIG joined the Star Alliance network, on 22 October 1997 making it the alliance's first "new" member and its gateway airline into South America.
In 3 May 1999, Ansett Australia and Air New Zealand both became members of the alliance, connecting the alliance to Australia and the Pacific. Upon the joining of the two carriers, Star Alliance served 720 destinations in 110 countries with a combined fleet of 1,650 aircraft.
All Nippon Airways joined the alliance in 15 October 1999, and became the group's second Asian airline.
2000: Major expansion[]
The new millennium started off with the significant admission of The Austrian Airlines Group (Austrian Airlines, Tyrolean Airways and Lauda Air) in 26 March. Singapore Airlines joined on 1 April giving the alliance an even stronger foothold in the Asian market. Then on 1 July BMI (British Midland) and Mexicana Airlines simultaneously joined Star Alliance, bringing the total membership tally up to 13. The joining of BMI made London Heathrow the only European hub with two competing alliances. During the year, Emirates considered joining Star Alliance, but later opted not to join. The same year, now defunct BWIA West Indies Airways who had entered an alliance with United Airlines considered becoming a member. BWIA however never joined the alliance. In 2000 the alliance also opened its first three business centers through the course of the year in Los Angeles, Frankfurt, and Bangkok as well as announcing the completion of its full-time Alliance Management Team (AMT) – the executive body of the partnership.
In September 2001, Ansett Australia left the alliance due to bankruptcy which subsequently handed over a majority of the Australian market to Qantas, a rival Oneworld Alliance member. During this year Star Alliance also announced the appointment of their new CEO, Jaan Albrecht.
2003 saw the admission of three new airlines to the alliance. Asiana Airlines joined on 1 March, Spanair joined on 1 May, and finally, LOT Polish Airlines, the official flag carrier of Poland, joined in October.
In March 2004, Mexicana Airlines left Star Alliance after deciding not to renew a codeshare deal with United Airlines and later joined Oneworld. US Airways then joined the alliance in May, becoming the alliance's second US-based airline. Finally, in November, Adria Airways, Blue1, and Croatia Airlines joined the alliance as the first three regional members.
In 2005, Star Alliance invited Lineas Aereas Azteca to join the alliance in mid-2007, but the airline went bankrupt and never joined the alliance. Then, Star Alliance saw the admission of TAP Portugal on 14 March, thereby adding new African destinations to Star Alliance's network. After merging with US Airways under the US Airways name, America West Airlines joined, working through US Airways original membership, but would never be considered an individual member.
In April 2006 Swiss International Air Lines joined the alliance as its 17th member and its 6th airline from Europe. SWISS' predecessor, Swissair was due to join the alliance in 2001, but the airline went bankrupt in October of that year and went through an extensive restructuring process before joining 5 years later. April also saw the admission of South African Airways, being Star Alliance's first African member. They also were the 18th member of the alliance.
Tenth anniversary[]
In May 2007, Star Alliance and its members celebrated the alliance's 10th anniversary. During the previous decade, Star Alliance had grown from a membership of five airlines to include 18 carriers around the world. Each day the Star Alliance's members had a combined daily departure of 16,000 to 855 destinations in 155 countries, serving 406 million passengers annually. As part of the celebration and to increase awareness of the alliance, Star Alliance launched a global consumer promotion. Prizes included round-the-world air tickets, the paying of related expenses, as well as monetary prizes. On the same day, Star Alliance also launched the Biosphere Connections, a partnership with three international organisations – UNESCO, International Union for Conservation of Nature (IUCN), and Ramsar Convention On Wetlands – to promote environmental sustainability.
Other significant events which took place included the ejection of VARIG from the alliance on 31 January. In addition to this, the first two major Chinese airlines to join the alliance, Air China and Shanghai Airlines, joined on 12 December.
2008–2010: Expansion and 2nd decade of operations[]
On 1 April 2008, Turkish Airlines joined the alliance after an 18-month integration process since December 2006, becoming the seventh European airline in the alliance, which had thus reached a total of 20 members. EgyptAir, the official airline of Egypt, joined on 11 July 2008, becoming the second African airline. The airline joined following its 75th anniversary the previous year, an event which EgyptAir used to subsequently relaunch its image and brand.
On 27 October 2009, Continental Airlines became the 25th full member of the alliance after leaving SkyTeam on 24 October. At a joining ceremony in New York City, Jaan Albrecht, former CEO of Star Alliance, said, "Bringing Continental Airlines into Star Alliance has been a truly unique experience. This is the first time an airline has moved directly from one alliance to another and I would like to thank all those involved in ensuring a smooth switch". At the time, it was rumoured that the switch was part of Continental's initial move in its plan of a United-Continental merge.
On 9 December 2009, the integration of Brussels Airlines into the Star Alliance was effective.
On 13 May 2010, leading Brazilian carrier TAM Airlines was admitted following a joining ceremony in São Paulo, thereby furthering the alliance's foothold in South America, which is currently considered by SkyTeam as an important market. Aegean Airlines, Greece's largest airline in terms of passengers carried, joined on 30 June. Fellow Greek airline Olympic Air originally intended to apply to join the alliance if their merger with Aegean Airlines was approved by the EU.
Shanghai Airlines left the alliance on 31 October 2010, due to its merger with China Eastern Airlines, a future member of Star Alliance's rival SkyTeam. On 29 September, the Chief Executive Board approved Ethiopian Airlines's application for membership, with the airline to become the 30th member, further strengthening Star Alliance in the African region.
As of September 2010, Star Alliance flew to 1,172 airports in 181 countries, with approximately 21,200 daily departures.
Expansion during 2011 and beyond[]
The new decade saw the Star Alliance adding new members, but also losing some due to corporate restructuring and collapse.
In August, 2011, after continued delays, Air India was finally rejected for membership after failing to meet the requirements for membership. Later that year, on 13 December 2011, Ethiopian Airlines joined, adding five new countries and 24 destinations to the alliance's route map.
2012 was a year filled with several departures, new members, and restructurings. In the beginning of January 2012 Continental Airlines completed its merger with United Airlines, thus formally ending its existence and membership in the alliance. Shortly after this, on 27 January, longtime member Spanair left the alliance after suffering financial collapse and ceasing operations. bmi then left on 20 April after its acquisition by International Airlines Group (IAG), a parent company of Oneworld Members Iberia and British Airways. On 21 June 2012 Avianca, TACA Airlines and Copa Airlines all simultaneously joined the alliance, significantly increasing the alliance's presence in Latin America. Then in November, Blue1 left the alliance, becoming an affiliate of parent Scandinavian Airlines. Finally, to end one of the most difficult years in the alliances history, Shenzhen Airlines joined on 29 November 2012, complementing Air China's Chinese network.
On 8 March 2013 TAM Airlines officially announced its departure, long expected after its merger with LAN Airlines to become LATAM Airlines Group. Later during the year, with the addition of EVA Air on 18 June and TACA's integration into Avianca, the alliance now had 28 members, making it the largest of the three main airline alliances. On 13 December 2013, Air India was officially invited to join Star Alliance again, and the integration process recommenced once again. On 31 March 2014, TAM Airlines left Star Alliance and joined Oneworld, and US Airways left as well as an affiliate of American Airlines. On the same day that US Airways and TAM Airlines left, Avianca Brazil announced that they would join Star Alliance in 2014 as an affiliate of the Avianca brand. After TAM Airlines and US Airways left Star Alliance, the alliance had 26 airlines. On 24 June 2014, Air India had its membership approved by other members after several years of waiting, and it joined the alliance on 11 July 2014.
Member airlines[]
Full members and their member affiliates[]
Future member affiliates[]
Future member affiliate | Joining |
---|---|
Avianca Brazil |
Customer service[]
Codeshare flights between these airlines are, for the most part, seamless. This tight cooperation led to suspicions of anti-competitive behaviour, and the alliance was investigated by the European Union as a virtual merger of its members. Indeed, some speculated that if government regulations were relaxed, the members would merge into a single corporation, although no evidence has yet materialized. Prior to Star Alliance, Northwest Airlines and KLM were operating together as the forerunners of the modern airline alliance system since 1993, although there had been even earlier pairings and groupings of airlines for decades on a less formal level. The creation of Star Alliance was a milestone in airline history because of its size. It sparked the formation of rivals, notably SkyTeam and Oneworld.
The alliance developed the "Regional" concept in 2004, which helped Star Alliance penetrate individual markets with the regional participation of smaller carriers. Regional Star Alliance members had to be sponsored by an existing full Star Alliance member. However, Star Alliance has stopped designating airlines as "Regional" members and now refers to all the 25 airlines as just "members".
Star Alliance members now fly over 21,200 daily flights to 1,172 airports in 181 countries with a fleet of 4,025 aircraft. Its members carried a total of 627.52 million passengers with a turnover of US$156.8 billion, €145 billion. The alliance's market share is 28% of the global market based on revenue passenger kilometers (RPK), which is greater than the combined market share of all airlines that are not in any of the three major alliances. All Star Alliance carriers combined employ over 405,000 pilots, flight attendants, and other staff. Star Alliance was voted best airline alliance in the Skytrax 2007 World Airline Awards.
Members' hubs[]
Member airlines | Hub airports | Focus city airports |
---|---|---|
Adria Airways | Ljubljana Jože Pučnik Airport | Pristina International Airport Adem Jashari |
Aegean Airlines | Athens International Airport Heraklion International Airport Thessaloniki International Airport |
Corfu International Airport Larnaca International Airport Kalamata International AirportRhodes International Airport |
Air Canada | Calgary International Airport Montréal-Trudeau International Airport Toronto Pearson International Airport Vancouver International Airport |
Edmonton International Airport Halifax Stanfield International Airport Ottawa Macdonald-Cartier International Airport Winnipeg International Airport |
Air China | Beijing Capital International Airport Chengdu Shuangliu International Airport Shanghai Pudong International Airport |
Chongqing Jiangbei International Airport Hangzhou Xiaoshan International Airport Tianjin Binhai International Airport Wuhan Tianhe International Airport |
Air India | Indira Gandhi International Airport
Chhatrapati Shivaji International Airport (Mumbai) Netaji Subhas Chandra Bose International Airport |
Hong Kong International Airport Kempegowda International Airport Trivandrum International Airport Cochin International Airport Rajiv Gandhi International Airport |
Air New Zealand | Auckland Airport Christchurch Airport Wellington International Airport |
Los Angeles International Airport Sydney Airport |
All Nippon Airways | Kansai International Airport Haneda Airport Narita International Airport Osaka International Airport |
Chūbu Centrair International Airport New Chitose Airport |
Asiana Airlines | Incheon International Airport Gimpo International Airport |
Gimhae International Airport Jeju International Airport |
Austrian Airlines | Vienna International Airport | Innsbruck Airport |
Avianca | El Dorado International Airport El Salvador International Airport Jorge Chávez International Airport Juan Santamaría International Airport São Paulo-Guarulhos International Airport |
Alfonso Bonilla Aragón International Airport Brasília International Airport Ernesto Cortissoz International Airport John F. Kennedy International Airport José María Córdova International Airport Miami International Airport Rafael Núñez International Airport Santos Dumont Airport La Aurora International Airport Augusto C. Sandino International Airport |
Brussels Airlines | Brussels Airport | |
Copa Airlines | Tocumen International Airport
El Dorado International Airport |
José María Córdova International Airport Gustavo Rojas Pinilla International Airport Juan Santamaría International Airport La Aurora International Airport Augusto C. Sandino International Airport Miami International Airport |
Croatia Airlines | Zagreb Airport | Dubrovnik Airport Split Airport |
EgyptAir | Cairo International Airport | Borg El Arab Airport Hurghada International Airport Sharm el-Sheikh International Airport |
Ethiopian Airlines | Bole International Airport Lomé–Tokoin Airport Lilongwe International Airport |
|
EVA Air | Taiwan Taoyuan International Airport | Kaohsiung International Airport Suvarnabhumi Airport |
LOT Polish Airlines | Warsaw Frederic Chopin Airport | Copernicus Airport Wrocław John Paul II International Airport Kraków-Balice |
Lufthansa | Düsseldorf International Airport Frankfurt Airport Munich Airport |
Berlin Tegel Airport Hamburg Airport |
Scandinavian Airlines | Copenhagen Airport Oslo Airport, Gardermoen Stockholm-Arlanda Airport |
Bergen Airport, Flesland Gothenburg-Landvetter Airport Stavanger Airport, Sola Trondheim Airport, Værnes Helsinki Airport |
Shenzhen Airlines | Shenzhen Bao'an International Airport | Guangzhou Baiyun International Airport Nanjing Lukou International Airport Nanning Wuxu International Airport Shenyang Taoxian International Airport Sunan Shuofang International Airport |
Singapore Airlines | Singapore Changi Airport | |
South African Airways | OR Tambo International Airport | Cape Town International Airport |
Swiss International Air Lines | Zürich Airport | EuroAirport Basel-Mulhouse-Freiburg Geneva International Airport |
TAP Portugal | Lisbon Portela Airport Porto Francisco de Sá Carneiro Airport |
Madeira Airport |
Thai Airways International | Suvarnabhumi Airport | Chiang Mai International Airport Incheon International Airport Phuket International Airport |
Turkish Airlines | Atatürk International Airport | Adnan Menderes Airport Antalya Airport Esenboğa International Airport Sabiha Gökçen International Airport |
United Airlines | Antonio B. Won Pat International Airport Denver International Airport George Bush Intercontinental Airport Los Angeles International Airport Narita International Airport Newark Liberty International Airport O'Hare International Airport San Francisco International Airport Washington Dulles International Airport |
Cleveland Hopkins International Airport |
Co-location at Airports (move under one roof)[]
City | Airport | IATA | Terminal | Exceptions |
---|---|---|---|---|
Barcelona | Barcelona–El Prat Airport | BCN | Terminal 1 | |
Beijing | Beijing Capital International Airport | PEK | Terminal 3 | |
Cairo | Cairo International Airport | CAI | Terminal 3 |
|
Chongqing | Chongqing Jiangbei International Airport | CKG | Terminal 2B | |
Delhi | Indira Gandhi International Airport | DEL | Terminal 3 | |
Frankfurt | Frankfurt International Airport | FRA | Terminal 1 "Star Alliance Terminal" | |
Hong Kong | Hong Kong International Airport | HKG | Terminal 1 |
|
London | London Heathrow Airport | LHR | Terminals 1, 2,& 3 |
|
Matanya City | Matanya City International Airport | ??? | Terminals 1D-E (non-Shengen) & 2D-E (Shengen) |
|
Mexico City | Mexico City International Airport | MEX | Terminal 1 |
|
Miami | Miami International Airport | MIA | Concourse J |
|
Munich | Munich Airport | MUC | Terminal 2 | |
New Haifa | New Haifa International Airport | ??? | Terminal 1 | |
Paris | Charles de Gaulle Airport | CDG | Terminal 1 |
|
Phuket | Phuket International Airport | HKT | Terminal 1 |
|
Robins | Robins International Airport | ??? | Terminal 2 |
|
Seoul | Incheon International Airport | ICN | Concourse A |
|
Stockholm | Stockholm-Arlanda Airport | ARN | Terminal 5 | |
Taipei | Taiwan Taoyuan International Airport | TPE | Terminal 2 |
|
Tokyo | Narita International Airport | NRT | Terminal 1 – South Wing | |
Toronto | Toronto Pearson International Airport | YYZ | Terminal 1 | |
Vienna | Vienna International Airport | VIE | Austrian Star Alliance Terminal (Check-in 3) |
|
Premium status[]
Star Alliance has two premium levels, Silver and Gold, based on a customer's tier status in a member carrier's frequent flyer program. Each of the member and regional airlines recognizes Star Silver/Gold status, with a few exceptions (mainly pertaining to airport lounge access). The statuses have no specific requirements of their own; membership is based solely on the frequent flyer programs of individual member airlines. Many member airlines also have an additional premium status beyond Gold which is not recognised across Star Alliance.
Star Alliance Silver[]
Star Alliance Silver status is awarded to customers who have reached a premium level of a member carrier's frequent flyer program.
Benefits of Star Alliance Silver membership:
- Priority reservations waitlisting
- Priority airport stand-by
Some airlines also offer the following to Silver members:
- Priority boarding
- Priority airport check-in
- Priority baggage handling
- Preferred seating
- Additional checked luggage allowance
- Waived fees for 1st and 2nd checked bags
Star Alliance Gold[]
Star Alliance Gold status is awarded to customers who have reached a high level of a member airline's frequent flyer program.
Benefits of Star Alliance Gold membership:
- Priority reservations waitlisting
- Priority airport stand-by
- Priority boarding
- Priority airport check-in
- Priority baggage handling
- Additional checked luggage allowance of 20 kg (or one extra piece where the piece concept applies)
- Airport lounge access to designated Star Alliance Gold lounges on the day and at the place of departure, on presentation of a valid Star Alliance boarding pass.
Some airlines also offer the following to Gold members:
- Preferred seating (exit seat, or even on a special section on the plane on some carriers, which provides more leg room)
- Guaranteed seating on fully booked flights (subject to the booking class code and notice period)
- Free upgrade (in the form of voucher/certificate or automatic upgrade upon check-in)
- United restricts US lounge access for their Gold Members to long-haul international passengers; Gold members from other carriers are welcome in US Lounges run by United on all itineraries. Unlike in Oneworld and Skyteam, United Star Gold members are admitted to the lounges of foreign alliance carriers (such as Lufthansa's Senator lounges at US airports) even if traveling domestically.
Qualifying tiers by airline[]
Member airline | Mileage program | Star Silver (qualifying tiers) |
Star Gold (qualifying tiers) |
---|---|---|---|
Adria Austrian Airlines Brussels Airlines Croatia Airlines LOT Polish Airlines Lufthansa Swiss International Air Lines |
Miles & More | Frequent Traveller | Senator HON Circle |
Aegean Airlines | Miles & Bonus | Blue | Gold |
Air Canada | Aeroplan | Prestige 25K Elite 35K |
Elite 50K Elite 75K Super Elite 100K |
Air China Shenzhen Airlines |
Phoenix Miles | Silver | Gold Platinum |
Air India | Flying Returns | Silver Edge Club | Golden Edge Club The Maharajah Club |
Air New Zealand | Airpoints | Silver | Gold Elite |
All Nippon Airways | ANA Mileage Club | Bronze | Super Flyers Diamond Platinum |
Asiana Airlines | Asiana Club | Gold | Diamond Diamond Plus Platinum |
Avianca | LifeMiles | Silver | Gold Diamond |
Copa Airlines United Airlines |
MileagePlus | Premier Silver | Premier Gold Premier Platinum Premier 1K Global Services |
EgyptAir | EgyptAir Plus | Silver | Gold Platinum |
Ethiopian Airlines | Sheba Miles | Silver Club | Gold Club |
EVA Air | Infinity MileageLands | Infinity MileageLands Silver | Infinity MileageLands Gold Infinity MileageLands Diamond |
Matanya Airlines | Miles & Fly | SilverFly | GoldFly PremiumFly LeisureClub |
Scandinavian Airlines | EuroBonus | Silver | Gold Diamond Pandion |
Singapore Airlines | KrisFlyer | Elite Silver | Elite Gold PPS Club Solitaire PPS Club |
South African Airways | Voyager | Silver | Gold Platinum |
TAP Portugal | Victoria | Silver Winner | Gold Winner |
Thai Airways International | Royal Orchid Plus | Silver | Gold, Platinum |
Turkish Airlines | Miles & Smiles | Classic Plus | Elite Elite Plus |
Livery and logo[]
Some Star Alliance members paint some of their planes with the Star Alliance livery, usually featuring a white fuselage with "Star Alliance" signature written across and a black tailfin with the Star Alliance logo while the color or design of the engine cowlings or winglets remains depending on the members livery. Singapore Airlines is the only exception, formerly opting to paint the tails of the aircraft with the airline's logo; and now applying the Star Alliance logo sans the black tailfin painting, leaving it white. Asiana Airlines was the first Star Alliance member to paint their aircraft in the current Star Alliance livery. Aircraft painted in the airlines' own livery have the Star Alliance logo painted on the aircraft between the cockpit and the first set of cabin doors. Currently, 80 aircraft are painted in the Star Alliance livery.